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Return Policy

- Return Conditions: You can return purchased items within 14 days of receipt. The item must be in its original condition, unused, and with the original packaging and purchase invoice.

- Non-Returnable Items: Customized items and products that cannot be returned for hygiene or safety reasons are excluded from this policy.

- Return Process: To return an item, please contact our customer service team. Once your request is approved, you can send the item to the specified address.

- Return Shipping Cost: The cost of return shipping is the customer's responsibility unless the item is being returned due to a defect or an error in shipment.

- Refund: After receiving and inspecting the item, a refund will be processed to your account. Please note that the refund process may take up to 10 business days.

Care Instructions

To ensure the longevity and maintain the quality of our packaging products, please follow these care instructions:

- Store in a Cool, Dry Place: Keep your packaging products in a cool, dry place to prevent damage from moisture and high temperatures.

- Avoid Direct Sunlight: Store plastic and paper products away from direct sunlight to prevent discoloration and quality degradation.

- Keep Away from Strong Chemicals: Store packaging products away from strong chemicals to avoid damage to their structure and performance.

- Timely Use: For optimal quality, use packaging products within a reasonable time after purchase.

Contact Us

For any questions or assistance, please contact our customer service team. We are always ready to help and ensure your shopping experience is satisfactory.

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